Karaganda Medical University
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"Communication skills in pediatrics. Compliance in pediatrics"

"Communication skills in pediatrics. Compliance in pediatrics"

14 March 2016

On February 11, 2016 staff of the basics of psychology and communication skills department conducted a clinical conference "Communication skills in pediatrics. Compliance in pediatrics" in the Regional Children's Hospital of Karaganda. After the lecture which was read by the head of the Department  Macievskaya L.L. a clinical case in a simulation model of the patient's "Compliance with the child's mother suffering from lymphoblastic leukemia" was presented to the audience. Teachers of the Department of basics of psychology and communication skills E.H. Batyaeva and A.A. Przhanova demonstrated role-playing game clearly showing the error in communication with the relatives of the patients and different techniques an example of the correct operation with anxious parents of patients under children's hospital also have been used and have been shown in the process of communication.

There was a discussion and an exchange of views on the correct algorithms in a dyad "The doctor is a relative of the patient", raised the problem of burnout in health care workers. At the end of the conference on the stage of reflection hospital staff expressed their own opinion and wishes to continue the activities in the field of education of modern technology of communication skills. Department  of basics of psychology and communication skills held this conference according to the plan which agreed with the leadership of the Regional Children's Hospital and expects further cooperation with practical public health.

Hospital administration expressed gratitude to the staff of the department in the letter for their contribution to the training of health workers of one of the most important competence of the expert in the field of medicine.


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